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/Viewing and Paying Your Invoice

Viewing and Paying Your Invoice

When you register for a paid conference package, Confychair generates an invoice for you. This guide explains how to find your invoice, choose a payment method, and confirm your payment.


Finding Your Invoice

Invoices can be found in two places:

From the conference page — after registering, the registration card shows a "Go to Dashboard" button. Inside the conference dashboard, open Invoices in the sidebar to see all invoices for that conference.
From your personal dashboard — go to Dashboard → Invoices at www.confychair.org/dashboard/invoices to see invoices across all conferences in one place.

Click any invoice to open the detail page.


Invoice Status

StatusMeaning
DraftInvoice created by the organizer but not yet sent to you. No action needed yet
SentInvoice delivered and payment is due — choose a payment method and pay
PaidPayment confirmed. A green PAID stamp appears on the invoice
CancelledThe organizer cancelled this invoice. No payment needed
RefundedPayment was refunded by the organizer

Invoice Detail Page

When you first open an invoice where the organizer lets you choose how to pay, you will see a payment method picker — the line items and total are hidden at this stage.
Invoice detail page in method-picker state, showing payment method selection buttons with no line items visible
Invoice detail page in method-picker state, showing payment method selection buttons with no line items visible
Before selecting a payment method, line items are hidden. Choose a method to reveal the full breakdown.

Once you select a payment method, the full detail appears:

  • Invoice reference — a unique ID like ICACSIS-20260528-A3F2B
  • Bill To — your name, email, affiliation, and address as recorded at registration
  • Issue date and due date
  • Line items — what you're being charged for (e.g. Attendee Registration – Early Bird)
  • Totals breakdown — Subtotal, Platform Fee, Gateway Fee (if online payment), and Total
Invoice detail page showing invoice reference, bill-to details, line items, and totals breakdown after payment method is selected
Invoice detail page showing invoice reference, bill-to details, line items, and totals breakdown after payment method is selected
The full invoice detail after selecting a payment method.

Choosing a Payment Method

Online Payment (Instant)

Click Use Online Payment to pay via the gateway. You'll be taken to a checkout page where you can select from available methods:
  • Bank Virtual Account (BCA, Mandiri, BNI, BRI, Permata, and others)
  • QRIS (scan with any mobile banking or e-wallet app)
  • E-wallets (GoPay, OVO, Dana, ShopeePay, and others — availability depends on conference currency)
Select your method and click PAY [amount]. A gateway fee is added on top of the invoice total — the exact amount is shown before you confirm.
Payment gateway checkout page showing available methods (Virtual Account, QRIS, e-wallets) and the PAY button with total amount
Payment gateway checkout page showing available methods (Virtual Account, QRIS, e-wallets) and the PAY button with total amount
The checkout page. Select a payment method and confirm the total before proceeding.
You'll be redirected to the payment provider's page. After completing payment, return to your invoice — the status will update to Paid automatically once the provider confirms.
Note: Online payment has a minimum amount. For IDR invoices the minimum is Rp 20,000. Below this amount, only bank transfer is available.

Bank Transfer (Manual)

Click I prefer manual transfer to see the organizer's bank account details. Transfer the exact invoice total to the account shown. After transferring:
  1. Click Upload Payment Proof
  2. Select your transfer receipt or screenshot (JPG, PNG, or PDF)
  3. Click Submit

Your invoice will show a "Payment proof submitted — awaiting verification" banner. The organizer will review your proof and manually mark the invoice as paid. You'll receive a notification when this is done.

Bank transfer section showing organizer bank account details and the Upload Payment Proof button
Bank transfer section showing organizer bank account details and the Upload Payment Proof button
The bank transfer section. Transfer the exact amount shown, then upload your receipt here.

Downloading the Invoice

Once a payment method has been selected, a Download PDF button appears on the invoice detail page. Click it to download a PDF copy of your invoice for your records.

If Your Invoice is Cancelled

A cancelled invoice shows a red CANCELLED stamp. No payment is required. If you believe your registration should still be active, contact the conference organizer directly.