Help Center

Find answers to your questions about using ConfyChair

Popular Topics

Submission Guidelines

Learn how to prepare and submit your papers for review.

Review Process

Understand how the peer review process works.

Payment & Billing

Information about payment methods and billing questions.

Account Management

How to manage your account settings and profile.

Knowledge Base

Getting Started with ConfyChair
Creating Your Account

Learn how to sign up and set up your profile on ConfyChair.

Navigating the Dashboard

A guide to understanding the main dashboard interface.

Understanding User Roles

Learn about the different roles and permissions in the system.

Finding and Joining Conferences

How to browse available conferences and register as a participant.

Communication Tools

Overview of messaging and notification features.

Troubleshooting Common Issues

Solutions to frequently encountered problems.

Frequently Asked Questions

To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you a link to reset your password. Follow the instructions in the email to create a new password.

Yes, you can update your submission until the submission deadline. After the deadline, the ability to edit your submission depends on the conference settings. If reviews have already started, you may need to contact the conference organizers to make changes.

Reviewers can be assigned manually by the conference chairs or automatically by the system based on expertise matching. The system can suggest reviewers based on keywords, research interests, and previous review history. Conference organizers can customize the assignment process to suit their needs.

ConfyChair supports credit card payments (Visa, Mastercard, American Express), PayPal, and bank transfers. The available payment methods for a specific conference are determined by the conference organizers. For organizations requiring purchase orders or alternative payment methods, please contact the conference organizers directly.

After completing your payment, a receipt is automatically generated and sent to your email. You can also download receipts and invoices from your user dashboard under "My Payments" or "Registration History." If you need a specific format or additional information on your invoice, contact the conference organizers.

Registration transfers are possible but depend on the conference policy. To transfer your registration, go to your registration details and look for the "Transfer Registration" option. If this option is not available, contact the conference organizers directly to request a transfer.

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